Refund policy

BOOKING PAYMENT

Where bookings are made less than 35 days before customer pickup, we require immediate payment.

Cancellation Terms and conditions apply. (Pick up date)

• If cancelled up to 66 days prior to pick up: No Fee
• If cancelled from 65 to 25 days prior to pick up: 10% of Rental
• If cancelled from 24 to 10 days prior to pick up: 20% of Rental
• If cancelled 9 to 1 days prior to pick up: 50% of Rental
• If cancelled on day of pick up or No Show: 100% of Rental
• If the vehicle is returned early there is no refund available for the unused days
• The cancellation fee period is based on New Zealand Standard Time.