Refund policy


Where bookings are made less than 35 days before customer pickup, we require immediate payment.

Cancellation Terms and conditions apply. (Pick up date)

  • If cancelled up to 66 days prior to pick up: No Fee
  • If cancelled from 65 to 25 days prior to pick up: 10% of Rental
  • If cancelled from 24 to 10 days prior to pick up: 20% of Rental
  • If cancelled 9 to 1 days prior to pick up: 50% of Rental
  • If cancelled on day of pick up or No Show: 100% of Rental
  • If the vehicle is returned early there is no refund available for the unused days
  • The cancellation fee period is based on New Zealand Standard Time.